Customer Service | Payment, Shipping & Return

Payment

The following payment methods are available in our online shop:
  • Credit Card (Visa, Mastercard, American Express)
  • PayPal
  • Sofortüberweisung (Instant Bank Transfer)
 


Shipping

Shipping Costs:
  • Free shipping within Germany.
  • Free shipping across Europe for orders over €200.
 
Shipping Time: Your order is typically processed and shipped within 2-3 business days. You will receive a shipping confirmation with a tracking number via email.

Delivery: We ship via DHL or Hermes.


Returns

You have the right to return your order within 30 days without providing any reason. The return period begins the day after you receive your goods.



Exchanges:

If you would like to exchange your order, please notify us within 30 days of receiving your item.



Return Address:

Please return the item(s) to the following address: Blazed Outfitters Jose Rodriguez Seckbacher Landstraße 17 60389 Frankfurt am Main Germany The buyer is responsible for return shipping costs.



Important Information:

  • Please include the delivery note or invoice with your return.
  • The item must be in its original packaging and in perfect condition.
  • Please ensure that the return shipment is properly stamped.
  • We will refund the purchase price once we have received and inspected the returned item.



Further Information:

For more details about payment, shipping, and returns, please refer to our FAQs.



Contact:

If you have any questions regarding payment, shipping, or returns, feel free to contact our customer service: Email: info@blazedoutfitters.com