Customer Service | Payment, Shipping & Return
Payment
The following payment methods are available in our online shop:- Credit Card (Visa, Mastercard, American Express)
- PayPal
- Sofortüberweisung (Instant Bank Transfer)
Shipping
Shipping Costs:- Free shipping within Germany.
- Free shipping across Europe for orders over €200.
Shipping Time: Your order is typically processed and shipped within 2-3 business days. You will receive a shipping confirmation with a tracking number via email.
Delivery: We ship via DHL or Hermes.
Returns
You have the right to return your order within 30 days without providing any reason. The return period begins the day after you receive your goods.
Exchanges:
If you would like to exchange your order, please notify us within 30 days of receiving your item.
Return Address:
Please return the item(s) to the following address:
Blazed Outfitters
Jose Rodriguez
Seckbacher Landstraße 17
60389 Frankfurt am Main
Germany
The buyer is responsible for return shipping costs.
Important Information:
- Please include the delivery note or invoice with your return.
- The item must be in its original packaging and in perfect condition.
- Please ensure that the return shipment is properly stamped.
- We will refund the purchase price once we have received and inspected the returned item.